Personalized Wooden Train Music Box, Baby Shower Gift, 1st Birthday Gift, Keepsake Gift for Kids, Newborn Gifts, Engraved Name Music Box

1. Shipping Information

• All orders are processed within 2-5 business days (excluding weekends and holidays).Delivery Time = Processing Time 2 - 5 days + Shipping Time
• Orders can be cancelled or modified within 4 hours after being placed.
• The above time frame is applied with standard shipping methods.
• You will receive a confirmation email with tracking information once your order has been shipped.

2. Shipping Rates & Delivery Estimates

We offer worldwide shipping with estimated delivery times as follows:

Please note:

1. More than 97% of packages will arrive on schedule. However, there are occasional instances where a delay in delivery time is caused by severe weather conditions, foreign customs, or an incorrect address. Do not hesitate to contact us if you find yourself in this situation.
2. Send your request to the Modify or Cancel Order Center if you'd like express shipping.
3. For modification orders, the production time is expanded 1-2 days.
4. For orders delivered at the PO box, please include the zip code plus 4 or 5-digit in your order shipping address.
5. A tracking will be emailed to your email when your order is prepared to be dispatched so you can track it all the way to your house.
6. Please ensure all delivery information is correct. If there is incorrect or missing information, we may be required to contact you for an update on the delivery information, which can cause delays in delivering your order. Delays may also occur as a result of customs clearance.
7. Please fill in your address in all details, otherwise, the package we mail to you will be returned to us.

Most packages (97%) arrive on time. Orders sometimes show up after the estimated delivery date, possible reasons for late delivery include the following:

• Incorrect address
• Missing apartment, building, floor, or unit number
• Severe weather conditions
• International customs procedures

If you did not receive your package as promptly as our website stated, we will give RESEND OR REFUND per your asking. Please email us at support@iconift.com and we’ll make it right!

3. Order Tracking

• Once your order is shipped, you will receive a tracking number via email.
• You can track your order using the tracking link provided.

4. Customs, Duties & Taxes

• International orders may be subject to customs duties, taxes, and import fees.
• These charges are determined by your country’s customs policies and are the customer’s responsibility.
• We recommend checking with your local customs office for details before placing an order.

5. Shipping Restrictions

• We do not ship to P.O. Boxes or military addresses (APO/FPO/DPO).
• Certain remote locations may experience longer delivery times.

6. Lost, Stolen, or Damaged Packages

• We are not responsible for lost or stolen packages once they have been marked as delivered.
• If your package is lost during transit, please contact us at support@myiconift.com for assistance.
• If your package arrives damaged, please contact us within 48 hours with photos of the damage, and we will assist with a replacement or refund.

7. Contact Us

If you have any questions regarding shipping, please reach out to us at support@iconift.com

Features: Music + Seesaw start

B: Ballet Girls
Size: 4.3" x 4.3" x 6.7"
Music: Castle in the Sky
Features: Music + Ballerinas spin

C: Castle
Size: 4.3" x 4.3" x 5.9"
Music: My Heart Will Go On
Features: Music + trolley rotation

D: Christmas train
Size: 4.3" x 4.3" x 5.1"
Music: Merry Christmas
Features: music + train rotation

E: Alishan Train
Size: 4.3" x 4.3" x 5.1"
Music: Castle in the Sky
Features: music + train rotation

F: Ferris Wheel (Square Base)
Size: 4.3" x 4.3" x 5.1"
Music: Castle in the Sky
Features: music + ferris wheel rotation

G: Carousel
Size: 3.9" x 3.9" x 6.7“
Music: Castle in the Sky
Features: Music & Trojan rotation

H: Train
Size: 4.3" x 4.3" x 5.1”
Music: Spirited Away
Features: music & train rotation

I: Bear Cake
Size: 4.3" x 4.3" x 5.5"
Music: Happy birthday
Features: music + cake rotation

J: Ferris Wheel (Round Base)
Size: 4.3" x 4.3" x 5.1"
Music: Castle in the Sky
Features: music + ferris wheel rotation

K: Romantic Windmill
Size: 4.3" x 4.3" x 5.5"
Music: Castle in the Sky
Features: music + windmill rotation

L: Eiffel tower
Size: 4.3" x 4.3" x 6.2"
Music: Encounter
Features: music + trolley rotation

🎵 Note for international shipping🎵

-Please leave full name and contact number.
-The customer is responsible for all duties and taxes.
Customs policies vary widely in countries, and some countries don't charge Import Fees for shipments that fall below a minimum value. You may contact the customs office of the destination country for more information.
For product value over this limit, there will be import taxes, fees, and customs duties (hereafter, "Import Fees"), levied by the customs office of your shipping destination, it could be around 10-25% in total, depending on regulations of local authority.
As all of our products are personalized, we will not issue a refund to return-to-sender goods due to unpaid custom duty fee.
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