If you change your mind about your purchase, please contact us via our support at support@thercrafts.com and provide your order number and the modification you would like to make. We’ll confirm once the modification or cancellation has been made.
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You can modify/cancel your order within a 4-hour window. After that, NO changes/cancellations are possible as we will process orders immediately for timely delivery.
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Please be informed that:
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We cannot guarantee timely delivery if your order requires a design modification, as it will take us longer to adjust your design as per your request.
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Personalized orders will be locked for processing right after the order is complete, so it is impossible to make any adjustments (including shipping details). Please double-check all details before you check out.
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NOTE: By purchasing, you agree to all the terms mentioned above.
