Glass Video Globe: Personalized Memory Crystal Ball Gift

1. Shipping Information

• All orders are processed within 2–5 business days (excluding weekends and holidays). Delivery Time = Processing Time 2–5 days + Shipping Time
• Orders can be cancelled or modified within 4 hours after being placed.
• The above time frame applies to standard shipping methods.
• You will receive a confirmation email with tracking information once your order has been shipped.

2. Shipping Rates & Delivery Estimates

We offer worldwide shipping with estimated delivery times as follows:

Please note:

1. More than 97% of packages will arrive on schedule. However, there may be occasional delays caused by severe weather, customs inspections, or incorrect shipping information. Don’t hesitate to contact us if this happens.
2. If you’d like to request express shipping, please contact our Modify or Cancel Order Center.
3. For modification orders, production time may be extended by 1–2 days.
4. For deliveries to P.O. boxes, please ensure your address includes a full 4- or 5-digit ZIP code.
5. Tracking information will be sent to your email once your order is ready for dispatch.
6. Please ensure all delivery information is correct. Incomplete or incorrect details may cause shipping delays or return-to-sender issues. Customs clearance can also result in additional delays.
7. Be sure to provide your full and accurate address. Packages returned to us due to incomplete addresses cannot be re-shipped without additional postage fees.

Most packages (97%) arrive on time. Orders sometimes arrive later than estimated due to:

• Incorrect or incomplete address
• Missing apartment, building, or floor number
• Severe weather conditions
• International customs inspections

If your package does not arrive within the estimated timeframe, we will offer a RESEND or REFUND upon your request. Please email us at support@thercrafts.com and we’ll make it right!

3. Order Tracking

• Once your order is shipped, you will receive a tracking number via email.
• You can track your order using the link provided in your shipping confirmation email.

4. Customs, Duties & Taxes

• International orders may be subject to customs duties, taxes, or import fees.
• These charges are determined by your country’s customs policies and are the customer’s responsibility.
• We recommend checking with your local customs office for details before placing your order.

5. Shipping Restrictions

• We do not ship to P.O. Boxes or military addresses (APO/FPO/DPO).
• Certain remote areas may experience longer delivery times.

6. Lost, Stolen, or Damaged Packages

• The R Crafts is not responsible for lost or stolen packages once marked as delivered.
• If your package is lost during transit, please contact us at support@thercrafts.com for assistance.
• If your package arrives damaged, please contact us within 48 hours with photos of the damage so we can assist with a replacement or refund.

7. Contact Us

If you have any questions about shipping, please reach out to us at support@thercrafts.com

Materials: ABS, Glass

Mark your most special moments with The R Crafts Glass Video Globe — a modern keepsake designed to capture love, memories, and milestones that deserve to last forever. Simply upload your personal video, and it plays instantly — turning this globe into a private time capsule glowing with emotion and joy.

Available in five elegant colors, this thoughtful piece makes the perfect gift for Valentine’s Day, anniversaries, weddings, birthdays, Christmas, or any heartfelt occasion. Whether it’s a romantic surprise for your partner, a nostalgic gift for your parents, or a timeless keepsake for a friend, The R Crafts Glass Video Globe fits every story worth cherishing.

Include:

• Full Set (Globe + Base): Includes both globe and base — ready to use right out of the box.

Why Everyone Loves This Globe

• Personalized & Heartfelt: Upload your own videos or photos to create a one-of-a-kind keepsake.

• Easy to Set Up: Connect to your Windows PC with the included USB cable and simply drag and drop files.

• Intuitive Controls: Adjust playback, volume, and file selection effortlessly with a simple dial.

• Long-Lasting Joy: Rechargeable battery offers 2–4 hours of continuous playback — perfect for sharing moments that never fade.