Personalized Flip Photo Box – Capture Moments, Forever

1. Shipping Information

• All orders are processed within 2–5 business days (excluding weekends and holidays). Delivery Time = Processing Time 2–5 days + Shipping Time
• Orders can be cancelled or modified within 4 hours after being placed.
• The above time frame applies to standard shipping methods.
• You will receive a confirmation email with tracking information once your order has been shipped.

2. Shipping Rates & Delivery Estimates

We offer worldwide shipping with estimated delivery times as follows:

Please note:

1. More than 97% of packages will arrive on schedule. However, there may be occasional delays caused by severe weather, customs inspections, or incorrect shipping information. Don’t hesitate to contact us if this happens.
2. If you’d like to request express shipping, please contact our Modify or Cancel Order Center.
3. For modification orders, production time may be extended by 1–2 days.
4. For deliveries to P.O. boxes, please ensure your address includes a full 4- or 5-digit ZIP code.
5. Tracking information will be sent to your email once your order is ready for dispatch.
6. Please ensure all delivery information is correct. Incomplete or incorrect details may cause shipping delays or return-to-sender issues. Customs clearance can also result in additional delays.
7. Be sure to provide your full and accurate address. Packages returned to us due to incomplete addresses cannot be re-shipped without additional postage fees.

Most packages (97%) arrive on time. Orders sometimes arrive later than estimated due to:

• Incorrect or incomplete address
• Missing apartment, building, or floor number
• Severe weather conditions
• International customs inspections

If your package does not arrive within the estimated timeframe, we will offer a RESEND or REFUND upon your request. Please email us at support@thercrafts.com and we’ll make it right!

3. Order Tracking

• Once your order is shipped, you will receive a tracking number via email.
• You can track your order using the link provided in your shipping confirmation email.

4. Customs, Duties & Taxes

• International orders may be subject to customs duties, taxes, or import fees.
• These charges are determined by your country’s customs policies and are the customer’s responsibility.
• We recommend checking with your local customs office for details before placing your order.

5. Shipping Restrictions

• We do not ship to P.O. Boxes or military addresses (APO/FPO/DPO).
• Certain remote areas may experience longer delivery times.

6. Lost, Stolen, or Damaged Packages

• The R Crafts is not responsible for lost or stolen packages once marked as delivered.
• If your package is lost during transit, please contact us at support@thercrafts.com for assistance.
• If your package arrives damaged, please contact us within 48 hours with photos of the damage so we can assist with a replacement or refund.

7. Contact Us

If you have any questions about shipping, please reach out to us at support@thercrafts.com

Flip Photo Box – Where Memories Come to Life

Capture your most meaningful moments in a handcrafted keepsake. With the Flip Box, you can customize a short video, GIF, 12 or 16 individual photos into a unique flip-through experience.

Designed with a manual crank mechanism, each turn brings your memories to life - one frame at a time. The built-in light enhances the display, turning it into a warm, thoughtful piece of home décor.

Crafted from premium natural beechwood, the Flip Box offers an elegant, earthy feel that complements any interior space.

Personalize your story with these timeless themes:

Love Story – From your first date to every anniversary.

Family Moments – A tribute to family, holidays, and milestones.

Travel Diary – Relive your most beautiful adventures.

Baby’s Firsts – Preserve those irreplaceable first memories.

Friendship Album – A celebration of joy, laughter, and shared journeys.

Frame-by-Frame Motion – Transform a favorite video into still images for an interactive storytelling experience.

Dimension : 10x10x7.5cm ~ 4 x 4 x 3 inches.
Charging type included (in case you choose the LED Light option).

We have just updated to the new version of Flip Box:
- One-way ball bearing crank for smoother, more stable flipping.
- Plastic-laminated photos for better durability and protection.