Custom Photo Music Box - Personalized Music Magnet - Anniversary Gifts, Valentine's Day Gift for her, for him

The R Crafts Shipping Policy

At The R Crafts, all of our products are made-to-order to ensure the highest quality for your personalized gifts. Below is an overview of our processing and delivery policies so you’ll know what to expect after placing your order.

1. Processing & Delivery Time

• Production time: 0–5 business days
  
• Estimated shipping time (after production):
  
  United States: 7–10 business days
  
  United Kingdom: 7–12 business days
  
  Canada / Europe / Australia: 10–15 business days
  
  Other regions: 15–25 business days

Total delivery time = Production time + Shipping time

Please note: These are estimated timeframes and may vary slightly during busy holiday seasons or due to customs and local courier conditions.

Countries Where Refunds and Replacements Are Not Supported

Europe:
Monaco, Albania, Andorra, Macedonia, Montenegro, San Marino, Vatican City State (Holy See), Belarus, Ukraine, Moldova Republic of, Greenland, Faroe Islands, Russia, Svalbard and Jan Mayen Islands

Asia:
Macau, Mongolia, Armenia, Azerbaijan, Iraq, Jordan, Lebanon, Saudi Arabia, United Arab Emirates, Yemen, Afghanistan, East Timor, Laos, Vietnam, Myanmar, Kazakhstan, Kyrgyzstan, Tajikistan, Turkmenistan, Uzbekistan, Bangladesh, Bhutan, Maldives, Nepal, Pakistan

North America and Other Regions:
British Indian Ocean Territory, Mexico (requires phone number and email, with longer shipping time)

Central America and Caribbean:
Belize, Costa Rica, El Salvador, Honduras, Guatemala, Nicaragua, Panama, Norfolk Island, Cocos (Keeling) Islands, Christmas Island

2. Order Confirmation & Tracking

• You will receive an order confirmation email after checkout.
  
• Once your order is shipped, a tracking number will be emailed to you so you can follow its journey.
  

3. Address Accuracy

• Please ensure your shipping address is complete and accurate, including apartment, building, or unit numbers if applicable.
  
• Orders with incorrect or incomplete address details may be delayed or returned.
  
• If your order has already shipped, we cannot modify the delivery address.
  
• The R Crafts will only assist with shipping issues based on the final confirmed address provided by the customer.
  

In some cases, we may require address confirmation before shipping. If the customer does not confirm the address, we cannot proceed with shipping and will refuse requests for refunds, replacements, or cancellations, as the order has already been produced.

If the address is identified as invalid, incomplete, or potentially undeliverable (e.g., fake address, missing unit number, non-serviceable area), we will contact you. The order will be placed on hold for up to 7 days while awaiting a response. If no confirmation is received, the order will be automatically canceled, and you will receive a 100% refund.

4. Delivery Issues

If your package is significantly delayed beyond the estimated delivery timeframe, please contact us. We’ll reach out to the shipping carrier and help investigate.

If your order arrives damaged due to shipping, please send us:

• A clear photo or a short video of the damaged product
  
• A photo of the shipping label on the outside of the package
  

In some cases, we may ask you to create a Service Request with the shipping carrier. This may be required if:

• The package was delivered to the post office and not directly to your address
  
• The package could not be delivered due to external conditions (e.g., weather, geographic limitations)
  
• The tracking shows “delivered” but you have not received the package
  

👉 Service Request Guide

This helps us assess the issue and resolve it quickly.

5. Customs, Duties & Taxes

• The amount paid on our website does not include taxes, customs fees, or import duties.
  
• International orders may be subject to additional customs fees, import duties, or taxes, which are the customer’s responsibility.
  
• These charges are determined by your country’s customs regulations and must be paid before delivery.
  
• Customers must handle the payment of customs duties directly with customs authorities.
  

⚠️ For international shipments, customers must provide an email address and phone number so customs authorities can contact them if needed.

6. Holiday Season Notice

During major holiday periods such as Valentine’s Day, Mother’s Day, Father’s Day, and Christmas, delivery times may be extended due to high demand. We encourage placing orders early to avoid delays.

Need Help?

For further assistance, feel free to contact us:

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Custom Photo Music Box - Personalized Music Magnet - Anniversary Gifts, Valentine's Day Gift for her, for him

Turn your favorite moments into a song with this unique, personalized photo music magnet. Featuring a custom photo of you and your loved one, it mimics a music player interface where your favorite song plays in the background. With your names, a special song title, and even album-style details, this thoughtful gift combines sentiment with music—a reminder of a moment frozen in time and the song that makes it unforgettable. Perfect for anniversaries, Valentine's Day, or any special occasion.

Why You'll Love It:

• Personalized with Photo & Song Details: Upload a custom photo, song title, and artist name for a unique, heartfelt keepsake.
• Interactive Music Design: Mimics a music player interface, making it feel like your favorite tune is just a press away.
• High-Quality Magnetic Backing: Sticks easily to any metal surface, such as refrigerators or lockers, for display.
• Perfect Gift for Special Occasions: An ideal choice for Valentine’s Day, anniversaries, or as a meaningful, everyday reminder of love.
• Easy to Customize & Order: Personalize your photo and song, and receive it with minimal hassle.

Celebrate your love story and the soundtrack that accompanies it, beautifully encapsulated in a custom photo music magnet.

Product Details:

• Material: Acrylic with strong magnets
• Dimensions: 3.94x3.94x0.39 inches (10x10x1cm)
• Charging Interface: Type-C; charging time: 15 minutes. This music fridge magnet can play music for up to 60 minutes on a single charge.
• Customized Music: Select your favorite song, we’ll put it in the music module.
• Package: Music Fridge Magnet + type-C cable (charger not included) packed in carton box with straw paper
• Comes with a clear protective cover on the front and a brown paper protective cover on the back to keep the design from scratches and damages during transit. Please kindly peel it off to see the actual, correct design
• Actual color may be slightly different from the image due to different monitor and light effects.
• Please allow 0.5-2 mm differences due to manual measurement.

Personalization:

• Please fill in the required fields and carefully double-check the spelling
• To ensure the best looking, please use standard English only and exclude special characters
• The last step, click “Preview Your Personalization" to get a glimpse of the wonderful creation you've made

Perfect for gifting or as a unique addition to your home, the music fridge magnet is more than just décor—it’s a memory you can hear.

📦 Order yours today and make every day a melody of love and nostalgia!