Custom Basketball Dumpling Squishy Style - Personalized Acrylic Ornament - Christmas Gift for Daughter, Son, Grandkids

The R Crafts Shipping Policy

At The R Crafts, all of our products are made-to-order to ensure the highest quality for your personalized gifts. Below is an overview of our processing and delivery policies so you’ll know what to expect after placing your order.

1. Processing & Delivery Time

• Production time: 0–5 business days
  
• Estimated shipping time (after production):
  
  United States: 7–10 business days
  
  United Kingdom: 7–12 business days
  
  Canada / Europe / Australia: 10–15 business days
  
  Other regions: 15–25 business days

Total delivery time = Production time + Shipping time

Please note: These are estimated timeframes and may vary slightly during busy holiday seasons or due to customs and local courier conditions.

Countries Where Refunds and Replacements Are Not Supported

Europe:
Monaco, Albania, Andorra, Macedonia, Montenegro, San Marino, Vatican City State (Holy See), Belarus, Ukraine, Moldova Republic of, Greenland, Faroe Islands, Russia, Svalbard and Jan Mayen Islands

Asia:
Macau, Mongolia, Armenia, Azerbaijan, Iraq, Jordan, Lebanon, Saudi Arabia, United Arab Emirates, Yemen, Afghanistan, East Timor, Laos, Vietnam, Myanmar, Kazakhstan, Kyrgyzstan, Tajikistan, Turkmenistan, Uzbekistan, Bangladesh, Bhutan, Maldives, Nepal, Pakistan

North America and Other Regions:
British Indian Ocean Territory, Mexico (requires phone number and email, with longer shipping time)

Central America and Caribbean:
Belize, Costa Rica, El Salvador, Honduras, Guatemala, Nicaragua, Panama, Norfolk Island, Cocos (Keeling) Islands, Christmas Island

2. Order Confirmation & Tracking

• You will receive an order confirmation email after checkout.
  
• Once your order is shipped, a tracking number will be emailed to you so you can follow its journey.
  

3. Address Accuracy

• Please ensure your shipping address is complete and accurate, including apartment, building, or unit numbers if applicable.
  
• Orders with incorrect or incomplete address details may be delayed or returned.
  
• If your order has already shipped, we cannot modify the delivery address.
  
• The R Crafts will only assist with shipping issues based on the final confirmed address provided by the customer.
  

In some cases, we may require address confirmation before shipping. If the customer does not confirm the address, we cannot proceed with shipping and will refuse requests for refunds, replacements, or cancellations, as the order has already been produced.

If the address is identified as invalid, incomplete, or potentially undeliverable (e.g., fake address, missing unit number, non-serviceable area), we will contact you. The order will be placed on hold for up to 7 days while awaiting a response. If no confirmation is received, the order will be automatically canceled, and you will receive a 100% refund.

4. Delivery Issues

If your package is significantly delayed beyond the estimated delivery timeframe, please contact us. We’ll reach out to the shipping carrier and help investigate.

If your order arrives damaged due to shipping, please send us:

• A clear photo or a short video of the damaged product
  
• A photo of the shipping label on the outside of the package
  

In some cases, we may ask you to create a Service Request with the shipping carrier. This may be required if:

• The package was delivered to the post office and not directly to your address
  
• The package could not be delivered due to external conditions (e.g., weather, geographic limitations)
  
• The tracking shows “delivered” but you have not received the package
  

👉 Service Request Guide

This helps us assess the issue and resolve it quickly.

5. Customs, Duties & Taxes

• The amount paid on our website does not include taxes, customs fees, or import duties.
  
• International orders may be subject to additional customs fees, import duties, or taxes, which are the customer’s responsibility.
  
• These charges are determined by your country’s customs regulations and must be paid before delivery.
  
• Customers must handle the payment of customs duties directly with customs authorities.
  

⚠️ For international shipments, customers must provide an email address and phone number so customs authorities can contact them if needed.

6. Holiday Season Notice

During major holiday periods such as Valentine’s Day, Mother’s Day, Father’s Day, and Christmas, delivery times may be extended due to high demand. We encourage placing orders early to avoid delays.

Need Help?

For further assistance, feel free to contact us:

Support Ticket Box

Custom Basketball Dumpling Squishy Style - Personalized Acrylic Ornament - Christmas Gift for Daughter, Son, Grandkids

Bring extra fun and personality to the holidays with a keepsake made for basketball lovers of all ages. This personalized acrylic ornament features an adorable basketball dumpling squishy-style design, paired with a custom name and number to create a decoration that feels truly one of a kind. Its playful printed artwork and sporty theme make it a standout choice for kids, grandkids, and young basketball fans who want something special on the tree. Personalize it for your daughter, son, or grandchild and turn their love for the game into a cheerful Christmas memory they’ll enjoy year after year.

Why You'll Love It:

• Personalized Name and Number: Customize the ornament with a name and number to create a unique keepsake that feels made just for them.

• Adorable Basketball Dumpling Design: The cute squishy-style basketball character adds a fun, playful touch that makes this ornament especially memorable.

• Printed Acrylic Finish: Crafted with a vibrant printed design on acrylic, it offers a bright and eye-catching look for holiday decorating.

• Perfect Gift Idea & Versatile Display: A thoughtful Christmas gift for daughters, sons, and grandkids that looks great on the Christmas tree, in a bedroom, or as part of a keepsake ornament collection.

• Reliable Delivery with Tracking: Carefully packed and shipped with tracking for peace of mind.

A personalized ornament like this turns their love for basketball into a sweet holiday keepsake filled with joy, personality, and lasting memories.

Product details:

• Material: Mica

• Sizes: 3 options available: 3.54", 4.5", 5.5" (depict the longest dimension of the ornament, please allow up to 5mm differences due to manual measurement)

• Thickness: 0.11” / 3mm

• Technology: 1-sided printing. Outstanding UV printing technology, printed color is sharp and durable.

• The back side is the reflection of the front side so if you see it’s written backward, it’s not defective, it’s the back side of the ornament.

• Package: With carton box, straw paper, and proactive foam bag

• Actual color may be slightly different from the image due to different monitor and light effects.

Personalization:

• Please fill in the required fields and carefully double-check the spelling

• To ensure the best looking, please use standard English only and exclude special characters

• The last step, click “Preview Your Personalization” to get a glimpse of the wonderful creation you’ve made

What are you waiting for? Let’s create your own personalized ornament and make special memories with your family today. SHOP NOW!